GENERATIONAL DIVERSITY

Understanding & Unifying Generational Differences

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COURSE OVERVIEW

With five different generations in the workplace today, connecting the gap is one of utmost importance today.  Generational diversity training strengthens

teams, increases productivity and enhances revenue.

 

Each generation has their own opinions about other generations. Since stereotypes can be just as disheartening as cultural and ethnic ones, it’s important to train employees on how to see generational diversity so they can learn to communicate with one another, deal with change, and develop positive morale in the workplace.  This session teaches how to bridge the generation gap amongst coworkers and translate age differences into an advantage.

 

This interactive team building session will show the dos and don’ts of working with multiple generations, and how to communicate with various generations effectively and respectfully.  Understand and empathy will replace frustration and disconnects.

 

Understanding these differences can minimize misunderstandings and improve collaboration. In fact, actively seeking a variety of perspectives can improve decision-making and increase innovation in your workplace.

KEY TOPICS COVERED

  • Five distinct generations of competing priorities, styles and needs

  • Understanding the shift and opportunity

  • The generation on the verge

  • The unique population

  • Managing generational conflict

  • The societal events, economical states, parenting styles, and technological changes that have influenced each generation’s “personality”

  • Differences in perspective on respect, loyalty, work ethic, communication, feedback, and authority

  • How to minimize conflict by acknowledging, accepting, and adjusting to differences

  • Specific sources of motivation for each generation to support collaboration

  • How to build a sense of community

  • Building relationships, motivating, creating friendship and loyalty

FEATURED COURSEWARE

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WHAT PARTICIPANTS WILL LEARN

  • Identify the generations in the workplace and the experiences that shape them.

  • Examine the stereotypes associated with each generation.

  • Identify potential challenges when interacting with different generations.

  • Demonstrate techniques that foster respectful communication with different generations.

  • Implement strategies to unite employees of all ages.

  • Breaking down the barriers to success

  • Flexing and making it all work

  • How to mentor and coach generations

  • Bringing it all together

  • Action Planning

TARGET AUDIENCE

  • Employees

  • Executives

  • Leaders

  • Line

  • Managers

  • Salespeople

  • Staff

  • Supervisors

REQUIREMENTS

  • Basic desktop, laptop or tablet

  • Microphone and speakers or headset with microphone

  • Webcam (optional)

EACH COURSE INCLUDES

Thoroughly researched and unabridged course materials

Course handouts delivered via email

Expert teaching, troubleshooting and in session coaching

Helpful, self-assessments to evaluate your performance session by session

Action time where you’ll get clarity on how to apply what you’ve learned

Spotlight sessions to diagnose trouble spots

An unforgettable experience

Portinars completion certificate

This course is offered in 2 different formats

Virtual Instructor Led Training

Self-Directed Training

*Discounted bulk classes are available by request

Course Time

8am-12pm  

or

 1pm-5pm

Course Length

3.5 Hours

Class Size

20 Seats Max

Format

Virtual

Interaction

High

Price

$200 per 

student

Course Time

60 Days

Course Length

3 Hours

Class Size

N/A

Format

Self-Directed

Interaction

Low

Price

$150 per

student

WHAT STUDENTS ARE SAYING...

"I know that this Portinar course is a take on the ‘The Truth about Jellybeans.’  This course really captures the spirit of what it takes to unite workers of different generations."

~Mark Way, Grainger

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