COURSE OVERVIEW
With five different generations in the workplace today, connecting the gap is one of utmost importance today. Generational diversity training strengthens
teams, increases productivity and enhances revenue.
Each generation has their own opinions about other generations. Since stereotypes can be just as disheartening as cultural and ethnic ones, it’s important to train employees on how to see generational diversity so they can learn to communicate with one another, deal with change, and develop positive morale in the workplace. This session teaches how to bridge the generation gap amongst coworkers and translate age differences into an advantage.
This interactive team building session will show the dos and don’ts of working with multiple generations, and how to communicate with various generations effectively and respectfully. Understand and empathy will replace frustration and disconnects.
Understanding these differences can minimize misunderstandings and improve collaboration. In fact, actively seeking a variety of perspectives can improve decision-making and increase innovation in your workplace.
KEY TOPICS COVERED
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Five distinct generations of competing priorities, styles and needs
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Understanding the shift and opportunity
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The generation on the verge
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The unique population
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Managing generational conflict
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The societal events, economical states, parenting styles, and technological changes that have influenced each generation’s “personality”
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Differences in perspective on respect, loyalty, work ethic, communication, feedback, and authority
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How to minimize conflict by acknowledging, accepting, and adjusting to differences
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Specific sources of motivation for each generation to support collaboration
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How to build a sense of community
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Building relationships, motivating, creating friendship and loyalty
WHAT PARTICIPANTS WILL LEARN
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Identify the generations in the workplace and the experiences that shape them.
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Examine the stereotypes associated with each generation.
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Identify potential challenges when interacting with different generations.
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Demonstrate techniques that foster respectful communication with different generations.
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Implement strategies to unite employees of all ages.
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Breaking down the barriers to success
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Flexing and making it all work
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How to mentor and coach generations
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Bringing it all together
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Action Planning
TARGET AUDIENCE
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Employees
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Executives
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Leaders
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Line
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Managers
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Salespeople
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Staff
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Supervisors
REQUIREMENTS
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Basic desktop, laptop or tablet
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Microphone and speakers or headset with microphone
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Webcam (optional)
EACH COURSE INCLUDES
Thoroughly researched and unabridged course materials
Course handouts delivered via email
Expert teaching, troubleshooting and in session coaching
Helpful, self-assessments to evaluate your performance session by session
Action time where you’ll get clarity on how to apply what you’ve learned
Spotlight sessions to diagnose trouble spots
An unforgettable experience
Portinars completion certificate
This course is offered in 2 different formats
Course Time
8am-12pm
or
1pm-5pm
Course Length
3.5 Hours
Class Size
20 Seats Max
Format
Virtual
Interaction
High
Price
$200 per
student
Course Time
60 Days
Course Length
3 Hours
Class Size
N/A
Format
Self-Directed
Interaction
Low
Price
$150 per
student
WHAT STUDENTS ARE SAYING...
"I know that this Portinar course is a take on the ‘The Truth about Jellybeans.’ This course really captures the spirit of what it takes to unite workers of different generations."
~Mark Way, Grainger