From production and marketing to customer service and fulfillment, organizations are made up of a series of interconnected parts. And while each function may appear to operate efficiently on its own, a change in just one cog can throw the whole system out of whack, creating a continuous chain reaction of problems.

 

Process Improvement is a proactive problem-solving approach that examines the relationships between various organizational functions and how they impact each other. What makes systems thinking so powerful is that it enables you to predict the consequences—intended and unintended—of a potential change, eliminate silo thinking, adjust perspectives to see different viewpoints, and remain focused on the big picture. By understanding and implementing the systems thinking process, you will be able to help your organization find optimal solutions to complex challenges, improve innovation, and increase productivity.

 

The bottom line is that Process Improvement empowers you to solve problems so that they stay solved. Instead of offering quick-fix solutions that work only in the short term, systems thinking gives you the insight—and foresight—to make decisions and take actions that benefit your organization in the long run.