Portinars Presents

COMMUNICATION SKILLS

The Essential Skills Every Great Manager Needs

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COURSE OVERVIEW

Learn why successful work relationships help build successful careers!

In today’s volatile and challenging business environment, you have to build successful work relationships and interact with people in a positive way to achieve your organizational goals. Now, discover the basic competencies critical to solid work relationships—and career success.

 

The first step in building better work relationships is to become aware of the differences among people—and to be willing to accept these differences as a positive force within an organization. And it all starts with you. This seminar will prepare you to create better work relationships by becoming a “conscious communicator.” You’ll return to work better able to build constructive and beneficial work relationships by learning how to analyze situations and consciously select and use productive communication strategies.

KEY TOPICS COVERED

  • Build better rapport and gain the trust of your colleagues

  • Discover the basic competencies critical to solid work relationships

  • Develop flexibility in actions, thoughts and feelings to better handle any situation

  • Avoid mistakes that may result from misinterpreting others or ineffective listening

  • Influence and motivate others to first-rate performance

  • Learn how to use direct and indirect messages accurately

  • Build your self-esteem as you discover a new self-awareness

  • Identify strengths, weaknesses and opportunities in your work relationships

  • Understand values, beliefs, attitudes and perceptual processes

  • Understand emotions and how they translate into emotional intelligence

  • Master the keys to excellent communication: observe, listen, analyze, plan, communicate

FEATURED COURSEWARE

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WHAT PARTICIPANTS WILL LEARN

  • Effective Work Relationships

  • How do you build work relationships

  • Behaviors that support or undermine these relationships

  • Assessing your relationships

  • Communication and Perceptions

TARGET AUDIENCE

  • Staff

  • Employees

  • Executives

  • Leaders

  • Managers

  • Supervisors

REQUIREMENTS

  • Basic desktop, laptop or tablet

  • Microphone and speakers or headset with microphone

  • Webcam (optional)

EACH COURSE INCLUDES

Thoroughly researched and unabridged course materials

Course handouts delivered via email

Expert teaching, troubleshooting and in session coaching

Helpful, self-assessments to evaluate your performance session by session

Action time where you’ll get clarity on how to apply what you’ve learned

Spotlight sessions to diagnose trouble spots

An unforgettable experience

Portinars completion certificate

This course is offered in 2 different formats

Virtual Instructor Led Training

Self-Directed Training

*Discounted bulk classes are available by request

Course Time

8am-12pm  

or

 1pm-5pm

Course Length

3.5 Hours

Class Size

20 Seats Max

Format

Virtual

Interaction

High

Price

$200 per 

student

Course Time

60 Days

Course Length

3 Hours

Class Size

N/A

Format

Self-Directed

Interaction

Low

Price

$150 per

student

WHAT STUDENTS ARE SAYING...

"I really enjoyed the Communication skills session. I found myself nodding in agreement with everything said. It was a fun event and meeting new people and hearing their stories is always deeply interesting to me."
~Allison Gragg, Fiber Innovators International

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